Documentation Index
Fetch the complete documentation index at: https://docs.thefaithapp.com/llms.txt
Use this file to discover all available pages before exploring further.
Giving and Finance
This guide covers the main giving and billing tools used to receive donations, manage payment setup, and control subscription-related billing in TheFaithApp. These tools include:- Donations
- Recurring donations
- Funds
- Public donation links
- Payment providers
- Billing plans
- Payment methods
- AI add-on billing
Before You Start
- Sign in to your admin account.
- Open
Donationsfrom the left sidebar for gift activity and funds. - Open
Settingsfor payment providers, billing plans, payment methods, and AI billing. - Some billing or payment actions depend on the payment providers already connected to your account.
Donations Overview
Use the overview tab to monitor giving performance across the payment currencies already active in your church account.
What You Can Do
- Review total donations by currency
- Compare this month and this week at a glance
- See the average donation amount
- Use the overview before exporting or reviewing individual gifts
Steps
- Click
Donations. - Stay on the
Overviewtab. - Review the cards for each available currency.
- Switch to the other tabs when you need deeper detail.
Donation Records
Use the donations list when you need to search, review, or export individual giving records.
What You Can Do
- Search donations by donor details or reference
- Filter donations by date range
- Review gift amount, reason, method, and date
- Open an individual donation record
- Export the current results
Steps
- Open
Donations. - Click the
Donationstab. - Use search or the date range filter to narrow the list.
- Review the donation rows.
- Click the view icon when you need the full donation details.
- Click
Exportwhen you want to download the current set of records.
Notes
- The export action follows the filters you have applied.
- Donation rows show the payment method used for each gift.
Public Donation Links
Use the donation link tool when you want to share a direct public giving page outside the admin dashboard.
What You Can Do
- Generate a public giving link
- Copy the direct donation page URL
- Copy embed code for websites or landing pages
Steps
- Open
Donations. - Click the
Donationstab. - Click
Generate Donation Link. - Copy the link or embed code you want to share.
- Send the link to members, supporters, or website managers.
Notes
- The generated link opens a secure public giving experience for your church.
- Use the embed option when you want the giving form placed inside another website.
Public Giving Page
Use the public giving page when you want supporters to give through a church-branded page outside the admin dashboard.
What Supporters Can Do
- Choose the available payment option
- Enter a donation reason and amount
- Decide whether to cover processing fees
- Review the payment summary before continuing
Steps
- Generate the public donation link from
Donations. - Open the link to confirm the church branding and page title.
- Share the link with supporters.
- Ask supporters to sign in from the public page.
- After sign-in, choose the payment option shown on the page.
- Enter the donation purpose and amount.
- Turn on
Cover Processing Feesif the supporter wants to include them. - Review
Payment Summaryand continue to payment.
Notes
- The screenshot above shows the public giving form after the supporter has already signed in.
- The current public giving experience starts with sign-in before the donation form appears.
- Connected payment providers control which payment options appear after sign-in.
- If the church has set a default payment provider, supporters may see only that option instead of multiple tabs.
Recurring Donations
Use recurring donations to review active scheduled gifts and confirm what supporters have set up to repeat automatically.
What You Can Do
- Review active recurring gifts
- Search recurring donations
- See the fund, amount, frequency, method, and next payment date
- Cancel a recurring donation when needed
Steps
- Open
Donations. - Click the
Recurringtab. - Search for a donor or recurring record if needed.
- Review the next payment date and current status.
- Use the action menu when you need to cancel an active recurring gift.
Notes
- The recurring table is best for finance follow-up and supporter support requests.
- Status helps your team confirm whether a recurring gift is still active.
Funds
Use funds to control the giving categories donors can choose from.
What You Can Do
- Create a fund
- Add a short description
- Turn a fund on or off
- Search funds
- Edit or delete a fund
Examples
- Building fund
- Missions
- General giving
- Youth ministry
Steps
- Open
Donations. - Click
Funds. - Click
Add Fund. - Enter the fund name and optional description.
- Save the fund.
- Use the toggle or actions in the list when you need to update it later.
Notes
- Active funds are available in the giving experience.
- Inactive funds can be kept for reporting history without staying visible to donors.
Payment Providers
Use payment providers to connect the services your church will use to accept online gifts.
Available Providers
- Stripe
- Flutterwave
- PayPal
What You Can Do
- Connect a payment provider
- Disconnect a provider
- Set the default provider
- Turn on charitable PayPal fees where applicable
- Allow donors to cover processing fees
Steps
- Open
Settings. - Click
Payment Providers. - Connect the provider you want to use.
- Set a default provider if more than one is available.
- Turn on
Cover Processing Feesif your church wants to offer that option during giving. - Save or confirm any provider changes.
Notes
- Stripe, Flutterwave, and PayPal can support different payment needs depending on your region and ministry setup.
- The default provider is the main option used when multiple providers are connected.
Billing and Subscription
Use the billing page to manage your current plan, review recommended plans, and keep subscription billing organized.
What You Can Do
- Review your current plan
- See the recommended plan based on member count
- Compare available plans
- Add and manage payment methods
- Review billing history
Steps
- Open
Settings. - Click
Billing & Subscription. - Review the current plan summary.
- Compare the available plans below.
- Click
Switch Planwhen you are ready to move to a different subscription tier. - Review the billing history section for past charges.
Notes
- Recommended plans are based on the member count in your church account.
- The billing page is also where AI add-on billing is managed.
Payment Methods
Use payment methods to add the card used for subscription billing and other paid add-ons.
What You Can Do
- Add a payment method
- Set a default card
- Remove a payment method when it is no longer needed
Steps
- Open
Settings. - Click
Billing & Subscription. - In
Payment Methods, clickAdd Payment Method. - Enter the cardholder name and card details.
- Save the payment method.
Notes
- Add a payment method before activating paid add-ons or switching to paid plans.
- The billing page uses the saved payment methods section for subscription charging.
AI Add-On Billing
Use the AI section on the billing page to manage access to the Digital Ministry Assistant add-on.What You Can Do
- Review free AI replies remaining
- Activate the AI add-on
- See included, used, and remaining usage
- Cancel the add-on when needed
Steps
- Open
Settings. - Click
Billing & Subscription. - Find the
Digital Ministry Assistantsection. - Review the current status and usage totals.
- Add a payment method first if required.
- Click
Activate AI Add-onwhen you are ready to continue with paid AI usage.
Notes
- The billing panel shows whether the AI add-on is active, inactive, past due, or canceled.
- Free usage can run out before activation is required, depending on the account state.