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Member Connections gives people a clear picture of where they belong in your church. Members can manage their campuses, ministries, and community groups from the mobile app, while staff can review requests and keep those relationships accurate from the web dashboard.

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For members

Open My Connections in the mobile app to see:
  • Your primary and additional campuses.
  • Ministries where you participate, volunteer, or lead.
  • Community groups you have joined or asked to join.
  • Connections that are still waiting for approval.
From this screen, you can request a campus or ministry connection, choose whether an active connection appears in the Member Directory, or leave a connection you no longer participate in.

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Open Community and find a group

Community Groups are designed for members and are separate from the permission groups used to manage dashboard administrators. To find a group:
  1. Open Community from Connect in the mobile app.
  2. Use My Groups to return to an active or pending group, or select Discover to search and filter available groups.
  3. Open a group to review its campus, schedule, meeting location, and joining policy.
  4. Select Join group.
Open groups add you immediately. Groups that require approval show a pending status until a leader or staff member responds. Invite-only groups cannot be joined without an invitation.

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Collaborate in a group

After joining a group, members can read announcements, participate in the discussion feed, open shared study guides, and enter any chat channel connected to the group. Discussion channels let active members converse. Announcement channels are read-only for ordinary members; group leaders and staff can post. Group leaders can also publish feed announcements and study guides, record attendance, and keep leader-only notes. Chat access follows Community Group membership. A member receives access after joining or approval, and loses access after leaving or removal. Members keep using the normal chat experience, including reactions, replies, attachments, read states, and mute controls.

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Manage connections as staff

From the Members area of the web dashboard, staff can:
  • Assign campuses, ministries, and community groups to a member.
  • Choose a member’s primary campus and role in each connection.
  • Review pending campus, ministry, and community-group requests.
  • Approve or decline requests.
  • Create and maintain member-facing community groups.
  • Publish group announcements and study guides.
  • Review discussion activity, attendance records, and leader-only notes.
  • Open Chat channels for a Community Group and create its discussion or announcement channel.
  • Select Reconcile access if channel participation ever falls out of sync with active group membership.
  • Decide whether member campus and ministry requests require approval.
Connections assigned by staff become active immediately. The Chat channels action is available to main administrators and staff with Community Group management permission. Each group can have one discussion channel and one announcement channel. Churches preparing practical-help requests can also use the permission-gated Needs & Offers moderation guide to configure safe audiences, review posts, coordinate follow-up, and resolve reports before the member board is enabled.

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Use connections in the Member Directory

Members can filter the directory by:
  • Campus
  • Ministry
  • Community group
  • General location
Only active connections that a member has chosen to show are used in directory results. Location filtering uses visible city, state, or country information; it never exposes a private street address.

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Privacy and safety

  • A member controls whether each connection appears in the directory.
  • Pending, declined, and inactive connections are not shown in directory results.
  • Members only see information from their own church.
  • Existing directory protections for children and private profile fields still apply.
  • Participation may suggest a useful connection in a future release, but the app never silently connects a member based on inferred activity.