> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thefaithapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pastoral Care coordinates visits and coverage

> Care teams can schedule visits, plan response coverage, share availability, and organize new-baby support.

# Pastoral Care coordinates visits and coverage

*July 24, 2026*

[Back to changelog](/changelog/index)

Pastoral Care now carries a confidential request through practical,
team-coordinated support without creating a separate record.

## What's New

* Authorized staff can schedule and complete hospital, home, and other care
  visits inside a care request.
* A shared Coordination view brings upcoming visits, primary and backup
  response coverage, recurring caregiver availability, and simple workload
  counts together.
* New-baby requests can include a dated support plan, an assigned coordinator,
  and requested help such as meals, visits, transport, supplies, or prayer.
* Members can review their own visit schedule and safe support-plan details in
  the mobile app.

## Privacy Stays Intact

The existing church and permission boundaries apply to every coordination
view. Visit details, outcomes, support preferences, and private coordination
notes are encrypted, and member notifications do not include sensitive care
content.

Members never see staff-only support-plan or coverage notes. The retention
workflow removes private visit and support-plan content after the closed case
reaches the end of its configured retention period.